The Seven Flaws of Identity Management: Usability and Security Challenges (Paper: Dhamija, R., Dusseault, L., IEEE Security and Privacy, Volume 6, Issue 2, March – April 2008)
Abstract, HTML

The Emperor’s New Security Indicators (Paper: Schechter, S. E., Dhamija, R., Ozment, A., Fischer, I., The 2007 IEEE Symposium on Security and Privacy, May 2007)
Abstract, PDF